Frequently Asked Questions (FAQ)

Where do you ship?

We currently ship within the United States only.
At this time, international shipping is not available.

How long does delivery take?

Orders are processed and delivered within 6–12 business days after shipment.

Delivery times may vary slightly depending on your location and shipping carrier.

Do you offer free shipping?

Yes, we offer free standard shipping on all orders within the United States. There are no hidden shipping charges.

What is your return policy?

We offer a 30-day return policy.

You may request a return within 30 days of receiving your order, provided that:

The item is unused and unworn
The item is in original condition
Original packaging and tags are included

To start a return, please contact our support team.

How do I track my order?

Once your order has been shipped, you will receive a confirmation email containing your tracking number.
You can use this tracking information to monitor your delivery status.

Can I cancel or change my order?

Orders can be canceled or modified within 12 hours of placing the order.
After processing begins, changes may no longer be possible.

Please contact us immediately if you need assistance.

When will I receive my refund?

After we receive and inspect the returned item, your refund will be processed within 15 business days to your original payment method.

What if I receive a damaged or incorrect item?

If your item arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery with photos of the issue.
We will arrange a replacement or refund as quickly as possible.